Privacy Policy

Last updated: December 17, 2025

Quivva (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains what we collect, how we use it, and your rights.

Information We Collect

We collect information you provide and information about your use of Quivva, including:

Account Information: Name, email, business name, and login credentials.
Business Data: Client records, invoices, bank details, and any other information you enter into Quivva.
Authentication: If you use Google login, we collect the information necessary to authenticate your account.
Usage Data: Information about how you use the service, device, and browser details.
Payment Information: For processing payments via Stripe or other payment providers.

We do not knowingly collect information from children.

How We Use Your Information

We use your data only to provide and improve Quivva:

To operate the time tracking, invoicing, and business management features.
To process payments and send transactional emails.
To troubleshoot issues and monitor service performance (e.g., using Sentry).
To process documents and receipts if you enable features like AI-powered expense scanning (Azure AI Document Intelligence).

We do not use your information for marketing purposes unless you explicitly opt in.

We do not sell or rent your data. We may share information only with trusted third-party service providers who perform functions on our behalf, including:

Stripe for payment processing.
Sentry for error monitoring.
AWS SES for transactional emails.
Azure AI Document Intelligence for optional document processing features.
Cloudflare R2 for file storage.

These providers only access the data they need to perform their service.

Data Retention and Deletion

Your data is retained only as long as you maintain an active account.
If you choose to delete your account, we confirm your request multiple times, then remove your data immediately on final confirmation.
Backups or logs may contain residual data temporarily for system integrity but are deleted in line with standard retention practices.

Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal and business data.
Withdraw consent to data processing (where applicable).
Object to certain processing (e.g., automated processing for analytics).
Receive a copy of your data in a portable format.

To exercise these rights, contact us at support@quivva.com.

Cookies and Tracking

We use cookies and similar technologies only as necessary to run Quivva or support analytics and troubleshooting. You can manage cookies through your browser settings.

Security

We take reasonable measures to protect your data, including:

Encrypting data in transit (HTTPS).
Storing sensitive data securely.
Limiting access to authorized personnel only.

No system is completely secure. While we take steps to protect your information, we cannot guarantee complete security.

International Transfers

Quivva may store and process data on servers outside your country. By using Quivva, you consent to these transfers. We ensure your data is handled safely and in compliance with applicable laws.

Changes to This Policy

We may update this policy occasionally. Significant changes will be communicated via email or notices within Quivva. The “Last updated” date will always reflect the current version.

Contact Us

If you have any questions or concerns about your privacy or this policy, please reach out to:

Quivva Support
Email: support@quivva.com